All sales are non-refundable. Returned orders can result in exchange or merchandise credit only. We do not refund credit cards. Shipping and handling fees are final.
There will be an automatic 20% restocking fee applied to all returns unless it is a damaged item or shipping issue on our behalf. If there is a damaged item in your order a Return Authorization (RA) label will be issued. You must report this and any other return within 48 hours of receiving the merchandise to get a replacement pack. We do not credit back to your Friday + Saturday account or form of payment for damaged items. Once you have received your Return Authorization, we must receive the item within 5 days or it will result in a 20% late fee regardless of the issue.
Any return that comes back to our warehouse that was not authorized (EX: if there is no RA label or RA number) and/or if it is not in its originally packing will result in an additional 10% fee. All refused packages will result in a $30 fee.
All sales on sale items are final.
Email the completed returns form to firstname.lastname@example.org
If your account qualities for net 30 terms and we do not receive full payment within the due date of your invoice you will be charged a 10% late fee on top of your total due. Your payment will then need to be int he corm of a credut card or PayPal payment.
We value you as a Friday + Saturday customer, and enforce these restrictions to protect you! Thank you for your business!
Friday + Saturday